Returns & Exchanges
At Cherry Collectables, we want you to love your new fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures your satisfaction is always our top priority.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return and choose between a refund or store credit.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return at the warehouse, we will process your refund or issue your store credit within 5-7 business days.